No. If Shonda had been white and in her position and this had happened, the executive she talked to would just have said “I’m sorry- I’ll make sure you get the other pass right now. And this will not happen again”.
Obviously, she could afford the ticket. That’s not the issue. She was entitled to respect and this idiot denied it to her. This would never have been done go Gene Roddenberry or Aaron Spelling anyone else comparable to Shonda’s stature.